Professional communication is extremely important in e-commerce. In the anonymous
world of Internet - buyer is unlikely to meet you face-to-face you in majority of
cases. In such cases,
you will be judged by quality of your communication or lack of it.
An anonymous e-mail address like firstname.lastname@example.org
does not inspire much confidence in your customer's mind. After all, anybody
can subscribe to a free e-mail address and vanish without a trace. One can not
even find name, address or country of origin of the sender.
On the other hand - a business e-mail address like sales@jasmine_india.com
conveys seriousness of the sender. It suggests the sender is not a temporary player - but
invested on his/her e-mail address and more important, left an identity for anyone to check.
Anybody can find out more information about the sender from his web-site address